Terms & Conditions

Sankalp Enterprises — MR Business OS. Version 2026-07-12-v1, is tareekh ya uske baad khareede gaye sabhi plans par lagu.

Agar is translation aur English version mein koi antar ho, to in Terms & Conditions ka English version hi authoritative aur maanya hoga.

1. Ownership

MR Business OS ("Software") aur iska saara source code, design, features, documentation aur underlying technology poori tarah aur exclusively Sankalp Enterprises, Delhiki property hai. Plan kharidne se aapko Software ko apni subscription avadhi ke liye hosted service ke roop mein use karne ka ek limited, non-exclusive, non-transferable adhikar milta hai — isse koi ownership, source code, ya intellectual property rights transfer nahi hote. Sankalp Enterprises hamesha Software ka 100% ownership apne paas rakhti hai.

2. Payment se pehle poori price dikhayi jaati hai

Har checkout screen par plan ki price, one-time Onboarding & Setup fee, GST (jaisa applicable ho) alag-alag line items ke roop mein aur final total dikhaya jata hai — payment poora karne se pehle aapko hamesha exact amount dikhta hai. Checkout par dikhayi gayi amount ke alawa koi hidden ya usage-based charges nahi hain. Sabhi plans prepaid hain: aapka workspace payment milne aur confirm hone ke baad hi banaya jata hai aur access shuru hota hai, usse pehle kabhi nahi.

3. One-time Onboarding & Setup fee

Aapke pehle payment mein ek one-time Onboarding & Setup fee shamil hai (aapke plan ki monthly price ka 5 guna, payment se pehle checkout par dikhaya jata hai) — ye workspace provisioning, shuruaati branding aur data configuration, aur aapki team ko jaldi live karne ke liye dedicated onboarding support ko cover karti hai. Ye sirf ek baar, signup par charge hoti hai, aur kisi bhi renewal ya plan upgrade par dobara kabhi nahi.

4. Minimum Commitment

Har plan mein payment confirm hone ki tareekh se kam se kam 3 mahine ki minimum commitment period hoti hai. Alag se khareeda gaya koi bhi add-on module apni activation date se apni khud ki independent 3-mahine ki minimum commitment rakhta hai. Related commitment date se pehle downgrades ya module removals available nahi hain.

5. Refund policy

Payment process hone ke baad non-refundable hai — ye Onboarding & Setup fee, plan subscriptions, upgrades aur renewals par lagu hota hai, chahe usage level ya band karne ki wajah kuch bhi ho. Payment poora karne se pehle kripya apna plan aur billing cycle dhyan se dekhein, ya sawalon ke liye humse contact karein.

Auto-pay ko downgrade ya cancel karna aapki agli billing cycle se lagu hota hai — ye current, pehle se paid cycle ka refund nahi deta.

6. Cancellation

Apni subscription cancel karne ke liye, aapko kam se kam 3 mahine pehle humein notify karna hoga. Cancellation tabhi effective hoti hai jab Sankalp Enterprises request ki review karke use approve kare aur confirm kare ki koi outstanding dues nahi hain. Jab tak cancellation approve aur final nahi ho jaati, aapka workspace active aur billable bana rehta hai.

7. Data Export aur Sharing

Aap kisi bhi samay apne data ka poora export maang sakte hain. Security ke liye, jab tak humari team dwara request ki review karke email confirmation ke zariye approval nahi di jaati, tab tak koi data download, export ya kisi party ke saath share nahi kiya jata.

8. Acceptable Use

Aap Software ke kisi bhi hisse ki copy, reverse-engineer, decompile, resell, sublicense, hack, vulnerability probe, ya kisi aur tarah ka misuse nahi kar sakte. Software ki licensing, multi-tenant isolation, ya security controls ko bypass karne ki koi bhi koshish in terms ka gambhir ullanghan hai aur iske result mein bina refund ke turant suspension aur sabhi available legal remedies ki karyawahi ho sakti hai.

9. Standard plan se aage ki customization

Humare published plans (aur one-time Onboarding & Setup fee) standard MR Business OS feature set ko cover karte hain. Isse bahar ki koi bhi requirement — custom development, data migration, ya koi khaas integration — alag se scope aur quote ki jaati hai, aur aapki explicit pehle se sahmati ke bina kabhi charge nahi ki jaati.

10. Governing Law aur Jurisdiction

Ye terms Bharat ke kanoonon dwara governed hain. Software ya in terms se utpann hone wala ya inse sambandhit kisi bhi tarah ka dispute, claim, ya legal proceeding — chahe client, user, vendor, affiliate, ya kisi bhi third party ka location Bharat mein ho ya kahin aur — iske adheen hoga Delhi, Bharat ki adalaton ka exclusive jurisdiction.

11. Limitation of Liability

Software "as is" ke aadhar par available karaya jata hai. Kanoon dwara anumat maximum seema tak, aapke Software ke use se utpann kisi bhi claim ke liye Sankalp Enterprises ki total liability, claim se pehle ke 3 mahinon mein aapke dwara humein paid amount tak limited hai.

12. In Terms mein badlaav

Hum samay-samay par in terms ko update kar sakte hain. Update ke baad Software ka use jaari rakhna revised terms ki acceptance maana jayega.

13. Sawaal

Humse yahan contact karein humare support email payment se pehle agar yahan kuch bhi clear na ho.